Competence level is below target, intervention is recommended.
Complete the steps below to schedule a session with the Manager.
Competence level is below target, intervention is recommended.
Complete the steps below to schedule a session with the Manager.
You have successfully completed your Self-Assessment. This certificate servers as confirmation of your current skills, capabilities and ability to undertake the role of:
Demonstrate ability to make clear decisions and deal with challenges positively, while clearly and persuasively communicating, shows resilience, drive and initiative while being fair and consistent.
Confidence & Judgement
Ability to make clear decisions and deals positively with challenges. Decisive, manages own feelings conflicts and setbacks.
Communication & Influence
Ability to communicate clearly and persuasively to people inside and outside the organisation. Negotiates win/wins. Influences inside and outside the organisation.
Commitment & Drive
Ability to take the initiative and achieve objectives. Shows initiative and sets and meets challenging goals.
Integrity
Ability to be fair and consistent, do what you say you are going to do both inside and outside the organisation.
Planning & Organisation
Ability to define priorities and organise resources to deliver them effectively. Shows attention to detail, sets priorities and plans ahead.
Analytical Thinking
Ability to sift information, draw conclusions and develop a practical way forward. Perform complex and strategic analyses.
Consistently and proactively co-operates with others, offers support and improves effectiveness in daily operations.
Team Working
Co-operates with others, offers support and works to improve team effectiveness and contributes effectively to cross functional teams.
Leading Your Team
Encourages participation, manages performance, communicates a compelling vision and represents the team externally.
Developing & Coaching Others
Able to identify training needs, delegates appropriately, coaches others and develops organisational capability.
Balances commercial expectations consistently alongside the delivery of high quality care and support.
Customer Focus
Shows respect to customers, deals proactively with their needs and problems, seeks feedback and continually improves the service.
Innovation & Market Awareness
Understands the market, the political, social and economic climate. Recognises opportunities and are entrepreneurial.
Technical
Demonstrates the required technical and range of management skills.
Continually demonstrates knowledge and behaviours that reflect the organisation’s Philosophy, Diversity & Inclusion and Equality principles.
Values & Ethics
Behaviour always reflects the organisation’s Philosophy and Equality principles.
Leadership
Provides visible leadership to ensure all members of staff work to their highest potential.
Relationships
Works to maintain constructive and productive relationships with all business contacts.
Practice
Supports the delivery of up to date practise through procedural, training and supervision processes.
Health & Social Care Act
Knowledgeable about own duties and ensures home and facilities are safe for residents, visitors and staff. Assess risks and maximises freedom. Speaks in an informed way about the home.Â
MCA – DoLS
Ensures capacity judgements are made legally and recorded. Understands and applies the Mental Capacity Act principles and DoLS continually to deliver safe and quality care to residents.
Audit & Governance
Actively uses all audit and scrutiny systems and inspection data to deliver service improvements.
Continuously demonstrates knowledge of digital tools and maximises their use to drive efficiency and effectiveness.
Software & Equipment
Competent practitioner in using relevant Software, Devices and Equipment.
Continually demonstrates behaviours that uphold the organisation’s Philosophy of Care, Diversity & Inclusion and cultural ethos across the service.
Culture
Demonstrates behaviours that uphold the organisation’s Philosophy of Care.
Improvement
Responds promptly to opportunities for improvement and sees continuous improvement as key success indicators.
Contributes to, and completes annual business planning with SMART targets to ensure continuous improvement in service delivery.
Operational Planning
Demonstrates commitment to annual business planning activities and aligns with the organisation’s key objectives, clear and concise communication when producing reports.
Reporting & Communication
Produces concise and clear reports to describe service position and proposes achievable recommendations.
Consistently maximises the home’s occupancy in line with organisational strategies.
Development
Demonstrates project management ability, proposes development ideas and is capable at negotiation, contributing to winning contracts.
Negotiation
Represents the organisation with Local Authority and Private Individuals to agree service contracts.
Influence
Uses written and presentational skills to affect improvements in relationships.
Service Delivery
Consistently ensures and delivers high quality compliant services for the benefit of residents.
Consistently ensures legal and regulatory compliance, health & safety practises and measures are up to date and in place for auditing and inspections.
Environment
Monitors and maintains the Service for compliance.
Service is ready and compliant at all times for audits and inspections.
Health & Safety
Ensures systems are secure and up to date. Staff are informed and know what to do when required.
Finance, Human Resources Management, Legal, Marketing, Planning, Quality, Technology.
Budget
Participates in budget development.
Control
Proactively monitors and controls spending, proposing virements (administrative transfer of budgetary funds).
Analysis
Can read financial spreadsheet and interpret contents.
Reporting
Reports on time, activities and variations.
Shows capability to address staffing needs, including recruitment, retention, induction and staff personal development.
Recruit & Retain
Promptly fills vacancies, inducts develops and supervises staff.
Performance
Challenges poor practise and performance, recording actions and using the organisation’s HR policies and procedures appropriately.
Scores from your last assessment
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